Can you help with cleaning, repairs, or next-step recommendations?
PSI provides inspections, clear reporting, and separately approved hydro jetting. Our sister company, Indiana Drain Company, is the service arm of our shared team, offering cleaning, maintenance, and qualifying repair services. Contractor recommendations are available only when you ask and follow your needs: if IDC is not the right fit, it will not be our recommendation. You can choose IDC, another provider, or no additional service. Your findings do not depend on that choice.
What if cleaning is needed to complete my inspection?
If an obstruction limits the camera, we explain what is visible and whether cleaning or hydro jetting could help. We explain the scope and price separately and proceed only with your approval. If you decline, we document the accessible portions and the inspection limitation. Cleaning does not guarantee that every section can be reached or that an underlying defect is repaired.
Do I need a second inspection to get an IDC quote?
Tell the shared team you already have an inspection and give the job reference. With your permission, an existing recording or report may support a service quote. New inspection work is discussed only when conditions have changed or the earlier information does not answer the current question. One request is enough to start; involving both companies does not automatically require two forms or two appointments.
Will my inspection turn into a repair sales discussion?
PSI explains the findings and limitations first. We do not initiate a repair consultation. When you ask for recommendations, we can discuss practical options, including IDC services where appropriate. Any additional work has its own scope, price, and approval.
Can I still get a free second opinion?
Yes. PSI reviews another company’s sewer-camera video at no charge. We explain what the footage shows and what cannot be confirmed. No inspection or service purchase is required. Next-step recommendations are available when you ask.
How do pump inspections and cleaning work?
PSI inspects accessible pump systems after confirming the system type, access, condition, and safe testing scope. Cleaning is needed before many pump inspections; the reason and price are explained first. IDC also offers preventive pump and basin cleaning as a separate service. Contact us to confirm suitability and availability.